Legal
Privacy policy
Last updated 11 October 2026
Who we are
Voopr is operated by Voopr AI ("Voopr AI", "we", "us"). Voopr AI is the data controller for the personal data described in this notice — we decide why and how it is processed. You can reach us at privacy@voopr.dev or via the contact page.
What we collect
Account data (name, email address), workspace data (app names, regions, deployment metadata) and operational telemetry (invocation counts, wake timings, error rates). We do not read the payloads your functions process.
Why we process it
To run the platform, bill usage, keep the service secure and answer support requests. The lawful bases are contract performance and our legitimate interest in operating a secure, reliable service.
Where data lives
Account records are stored in the EU. Function code and snapshots stay in the region you pick for each app and are never replicated to another region without your action.
Retention
Logs follow your plan retention (7, 30 or 90 days). Account records are deleted within 30 days of workspace deletion; backups roll off within 35 days.
Your rights
You can request access, correction, export or deletion of your personal data at any time by writing to privacy@voopr.dev. We respond within 30 days.
Security
We protect personal data with appropriate technical and organisational measures: encryption in transit and at rest, strict access controls limited to staff who need it, and isolated execution environments for customer workloads. We review these measures regularly.
Sub-processors
We use a small set of infrastructure and support providers. The current list is available on request and we give 30 days notice before adding a new one.
Purchases are handled by Paddle.com, our Merchant of Record, which receives the data needed to sell your subscription, process payments, calculate tax and issue invoices. We may also share data with professional advisers and with authorities where required by law.